As part of our periodic system check, we’d like to ensure all your account details on our platform are correct and adhere to our norms on http://indiahosting.org. For example, the email id linked to your account must be personalized to you and SHOULD NOT contain a ‘business role’. Some points to consider while updating your Username / Email Account:
Is the email ID secure? Remember, all your purchases, account balance & customer data is accessible from your account. In case of a password change request on your account, we may verify using this ID. So please ensure that ONLY you have access to this ID.
Do you frequently use this email ID? We send all important updates regarding our system, products, billing and transactions to this ID. So please ensure that you always have access to it, preferably synced with your mobile device.
Have you whitelisted emails from us on this email account? Please do so to ensure that you do not miss any updates from us.
Have you faced issues where important messages sent to you are not delivered in your inbox? Many popular spam-filters and email providers block emails sent to IDs such as ‘care@’, ‘info@’, ‘sales@’, ‘admin@’ etc because they are not addressed to a single user and could potentially be spam. Refer to this for a complete list of such addresses.
Is this the same email ID you use to communicate with us? To allow us to respond quicker to any support queries, pricing requests or any issues that you may have, please use the same email account so that we can track your account and resolve your issues faster!
To make your account more secure, we’re soon launching 2 factor authentication process. Two factor authentication for your account has been a feature many of you have requested, and voila! We will soon be launching it on our platform for all customer accounts! Enabling 2 Factor Authentication ensures that your orders and products are protected with industry-standard security measures.
What you need to know about it:
Opt-in only
Available for all customers
You will need to verify your mobile number before you can use this feature
Verification will be done through one time password (OTP) sent via SMS
Works on Domain CPanel http://indiahosting.org
Applicable on login & profile modification attempts
Kindly verify your details on 9th August, 2016 when 2 factor authentication is scheduled to go live on our platform.
How do I enable 2-Step Verification? Download Guide
How do I disable 2-Step Verification? Download Guide
How do I disable 2-Step Verification for others? Download Guide
Kindly make sure your contact number on our platform is updated too. Stay tuned for more on this! Please feel free to get in touch with us if you have any questions regarding this email.